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Family Guide

When a care home can ask a resident to leave — and your rights.

California only allows an assisted living home to evict a resident for five reasons, and only with a written notice that says specific things. Here's what the law actually requires, why a notice is not a court order, and what to do if your parent gets one.

Two calls I get from families who don't live with us. The first: "Mom's home gave us 30 days. Can they do that?" The second, which is worse: "Dad's in the hospital and the home says they won't take him back." Both families assume the home holds all the cards. In California, it doesn't.

I've owned licensed care homes for more than a decade, and I want to lay this out plainly, because the rules protect residents more than most families realize.

Who makes the rules

Small care homes and large assisted living communities in California are both licensed as Residential Care Facilities for the Elderly (RCFEs), regulated by the Department of Social Services, Community Care Licensing Division. The eviction rules live in Title 22 of the California Code of Regulations, §87224, and in Health and Safety Code §1569.683. A resident in a six-bed house has exactly the same protections as one in a 150-unit building. For how licensing works in general, see how care home licensing and inspections work.

The five legal reasons

A licensed home may evict a resident only for one of these reasons, and with at least 30 days' written notice (Title 22 §87224(a)):

  • Nonpayment. The monthly rate is unpaid ten days past its due date.
  • Breaking state or local law — after the resident has received written notice of the alleged violation.
  • Breaking the home's general policies. There's a catch here that matters: those policies must be written, must be designed to help residents live together, and must be part of the admission agreement your family signed. A rule nobody wrote down isn't grounds for anything.
  • A change in the resident's needs that the home can't meet. This requires a formal reappraisal, and both the home and the person doing the reappraisal must conclude the home is no longer appropriate. "She's gotten harder to care for" is not, by itself, a legal reason.
  • Change of use of the facility — the home is closing or becoming something else. This one requires 60 days' notice and a written relocation plan for every resident (Health & Safety Code §1569.682).

That is the whole list. "The family is difficult," "we have someone who'll pay more," and "the new owner wants the room" are not on it.

The three-day notice

There is one faster path, and it is narrow. With prior written approval from the licensing agency, a home may give a three-day notice when a resident's behavior is a genuine threat to the health or safety of themselves or other residents (§87224(b)). The home has to make that case to the state first, in writing. A three-day notice that didn't go through licensing is not a valid three-day notice.

What a valid notice must say

This is where many notices fall apart. Under §87224(d) and Health & Safety Code §1569.683, the written notice has to include:

  • The reason, with specific facts — enough to establish the date, place, witnesses and circumstances. Not "failure to follow policy." What happened, when, and who saw it.
  • The effective date.
  • Resources for finding other housing and care, such as referral and case-management organizations.
  • Your right to complain to licensing, with the name, address and phone number of the local Community Care Licensing office and of the Long-Term Care Ombudsman.
  • A required statement explaining that if the resident stays past the effective date, the home must file an unlawful detainer action in superior court and obtain a judgment signed by a judge, and that the resident may contest it in writing and at a hearing.

The home must also give or mail a copy of the notice to the resident's responsible person (§87224(c)), and must send a written report of the eviction to licensing within five days (§87224(f)). A notice missing these pieces is a defective notice, and that's worth saying out loud, politely, to the administrator.

What a notice is not

A notice is not a court order. Even after the 30 days run out, a care home in California cannot change the locks, pack your mother's belongings, or stop providing care. If she doesn't move, the home's only lawful path is to file an unlawful detainer case in superior court, serve her, and win a judgment, and she has the right to contest it.

And a hospital stay is not an exit. If your father goes to the hospital and the home then "declines" to take him back, that's an eviction, and it's subject to every rule above. A phone call saying "we can't meet his needs anymore" is not a 30-day written notice with specific facts. If this happens to you, call the Ombudsman the same day.

If a notice arrives: five steps

1Read it against the list

Which of the five reasons does it claim? Does it state specific facts, the effective date, the resources, the complaint information, and the court statement?

2Ask for a care-plan meeting

Most notices I've seen were really a "needs have changed" problem, and most of those are solvable. A hospice agency can come in. A medication can be reviewed. A two-person transfer can be scheduled. Ask the home directly: "What would it take for her to stay?" A home that wants to keep your mother will have an answer. One that doesn't has already told you something.

3Call the Ombudsman, and ask licensing to investigate

The Long-Term Care Ombudsman advocates for residents for free and knows these rules cold. Separately, a resident or their representative can ask the Department of Social Services to investigate the reasons given in any eviction notice (§87224(e)). Both numbers are in the box below.

4Don't move in a panic, but do start looking

Thirty days is enough time to choose well if you start now, and a rushed move often lands someone in the wrong level of care. Use the level-of-care guide to figure out what's actually needed, and tour with the question list.

5Check the admission agreement for refund terms

California requires the admission agreement to spell out how fees are refunded when a resident leaves, including on eviction. Reread it before the move-out date, and get the home's refund position in writing.

Who to call. California Long-Term Care Ombudsman CRISISline: 1-800-231-4024, answered 24 hours a day, free. Community Care Licensing complaint line: 1-844-538-8766. You can call either without giving your name, and the home may not retaliate against a resident for a complaint.

When leaving really is the right answer

I don't want to pretend every move-out is a wrong done to a family. Sometimes a home truly can't do the job safely anymore: a resident who now needs two people for every transfer in a house staffed for one, someone with advancing dementia who walks out the front door at night when the home has no secure perimeter, or behavior that is frightening the other four people who live there.

The difference between a good home and a bad one isn't whether this ever happens. It's how. A good home sees it coming months out, because somebody is reassessing. It tells you early, in a conversation, not a letter. It helps you find the next place and makes the handoff gentle. And it exhausts the alternatives first; most "we can't meet her needs" situations in a nurse-directed home end with hospice coming to her, not with her leaving.

How we handle it

In more than a decade of running small, loving neighborhood homes, I have helped families move a parent to a higher level of care. I have never taped a notice to a door. The reason is structural, not virtue: with a handful of residents, a low caregiver ratio and the same familiar caregivers week after week, changes get noticed in days, not months, and I'm a registered nurse, so the care plan is reassessed and adjusted long before anything reaches "we can't." Care is one flat rate, so a resident needing more help is never a reason to want the room back. Get a personalized quote, and ask me this question directly on your tour.

Ask me the hard question in person.

Come see a home, and ask what happens if your parent's needs change. You'll get a straight answer, and you'll see the kind of place where it rarely becomes a problem.

Schedule a private tour

Where to go next

This article is general information from a registered nurse and care-home owner. It is not legal advice, and I am not an attorney. Eviction rules are set by the California Department of Social Services, Community Care Licensing Division, under the Health and Safety Code and Title 22 of the California Code of Regulations; they change, and how they apply depends on the facts of a specific situation and the admission agreement that was signed. For a specific case, contact the Long-Term Care Ombudsman, Community Care Licensing, or a qualified attorney. For concerns about a specific person's health, please consult their physician.

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